Contact
Last updated 2026-10-14
We answer every message ourselves. Write in English or Dutch.
Support & billing
support@vyndexo.com
Questions about credits, plans, invoices, refunds or a model that behaved unexpectedly. We reply within 2 business days; billing issues are handled with priority.
Privacy requests
support@vyndexo.com with the subject Privacy request. Access, correction, export or deletion of your data — see the Privacy Policy. We respond within one month as required by the GDPR.
Security & abuse
support@vyndexo.com with the subject Security. Vulnerability reports, suspected account compromise, or content that violates the Terms of use. See the Security Policy for our disclosure rules.
Complaints
If something went wrong and we did not fix it, follow the steps on the Dispute resolution page.
Community
Discord — the fastest place for general questions, model requests and release notes. Do not post personal or billing details there.
Vyndexo is based in Belgium.